This policy applies to all digital products sold on the The Powers of the Mind. Pontal Digital website .
Nature of Products
All products offered are digital , such as eBooks and PDF materials, delivered electronically after payment confirmation.
Right of Withdrawal
According to the Consumer Protection Code (Art. 49), you have up to 7 calendar days after purchase to request cancellation, as long as the content has not been downloaded .
Cases Eligible for Reimbursement
- Duplicate purchase (same product purchased more than once)
- Technical problems that prevent access to the content and cannot be resolved
- Request within the legal deadline, no download made
Non-Refundable Cases
- Product already downloaded or accessed
- Personal dissatisfaction after use
- Lack of technical knowledge to open or access the content
How to Request a Refund
Send an email to:
sd.ebook88@gmail.com
Include:
- Full name
- Email used for purchase
- Product name
- Reason for request
We will respond within 3 business days .
Refund Method
The amount will be refunded through the same payment method within 7 business days after approval.
Contact
Questions? Write to: sd.ebook88@gmail.com